Important Notice: These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("Player," "User," or "you") and 37jili ("we," "us," or "our"). By accessing, registering on, or using the 37jili platform at 37jili.net, you confirm that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree, you must immediately cease using the platform.
By accessing the 37jili website, creating an account, making a deposit, or participating in any game or promotion offered on the platform, you unconditionally accept these Terms & Conditions, our Privacy Policy, and any additional rules or guidelines published on the 37jili platform from time to time.
These Terms apply to all users of 37jili, including registered players, visitors browsing the platform, and any person accessing the site from within the Republic of the Philippines or from any other jurisdiction where online gaming is permitted by applicable law.
Your continued use of 37jili following any update to these Terms constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically. The most current version will always be available on this page with the effective date clearly stated.
To register and use the 37jili platform, you must satisfy all of the following eligibility requirements:
Age Verification: 37jili strictly enforces the 21+ age requirement. All accounts are subject to Know Your Customer (KYC) verification. If you are found to be under 21 years of age, your account will be immediately closed, all winnings will be forfeited, and any deposits may be returned at 37jili's sole discretion. Providing false information about your age is a serious violation of these Terms.
To access the full features of 37jili, you must create a registered account. During registration, you are required to provide accurate, complete, and current information, including but not limited to your full legal name, date of birth, residential address, email address, and mobile number. You agree to update this information promptly if it changes.
Each individual player is permitted to hold only one (1) active account on 37jili. The creation of multiple accounts — whether under the same identity or different identities — is strictly prohibited. If 37jili determines that a player holds more than one account, all associated accounts will be suspended, any pending withdrawals will be cancelled, and bonus balances will be forfeited. 37jili reserves the right to retain any real-money balance pending investigation.
You are solely responsible for maintaining the confidentiality of your 37jili login credentials. You must not share your username or password with any third party. Any activity conducted through your account — whether authorised by you or not — is your responsibility. If you suspect unauthorised access to your account, you must notify 37jili support immediately.
37jili is required to verify the identity of all players before processing withdrawals and in certain other circumstances. You may be asked to provide one or more of the following documents:
Failure to complete KYC verification within the timeframe requested by 37jili may result in account suspension and withholding of withdrawal requests until verification is complete.
37jili accepts deposits and processes withdrawals through the following payment channels available to Filipino players:
| Method | Type | Currency | Processing Time |
|---|---|---|---|
| GCash | E-Wallet | PHP (₱) | Instant (deposit) / Same day (withdrawal) |
| PayMaya | E-Wallet | PHP (₱) | Instant (deposit) / Same day (withdrawal) |
| BPI | Bank Transfer | PHP (₱) | Instant (deposit) / 1–3 business days (withdrawal) |
| BDO | Bank Transfer | PHP (₱) | Instant (deposit) / 1–3 business days (withdrawal) |
| Metrobank | Bank Transfer | PHP (₱) | Instant (deposit) / 1–3 business days (withdrawal) |
All deposits must be made from a payment account registered in your own name. Third-party deposits are strictly prohibited. 37jili reserves the right to return deposits made from unverified or third-party sources and to suspend the associated account pending investigation.
Withdrawals will only be processed to a payment account registered in the same name as the 37jili account. Completed KYC verification is required before any withdrawal can be processed. 37jili reserves the right to request additional documentation before approving any withdrawal request. Withdrawals of bonus-derived winnings are subject to the applicable wagering requirements being met in full.
All transactions on 37jili are denominated in Philippine Peso (₱ / PHP). There are no currency conversion fees for Filipino players transacting in PHP. Any currency conversion required for international payment methods is the responsibility of the player and their payment provider.
37jili offers various bonuses and promotional offers to eligible players from time to time. All bonuses are subject to the following general conditions, in addition to any specific terms published alongside each individual promotion:
Note: 37jili promotions are designed for Filipino players and may be tied to local events such as PBA season openers, Philippine national holidays, and other culturally relevant occasions. Promotional terms are always published in full on the relevant promotion page.
All games available on the 37jili platform — including slots, live casino, bingo, sports betting, and other game categories — are governed by their individual game rules, which are accessible within each game or game category. In the event of any conflict between individual game rules and these Terms, these Terms shall prevail unless the game rules expressly state otherwise.
37jili uses certified Random Number Generator (RNG) technology for all applicable games. RNG systems are regularly audited by independent third-party testing laboratories to ensure fairness and compliance with industry standards. Return-to-Player (RTP) percentages for slot games are published within the game information panels.
In the event of a technical malfunction, disconnection, or system error during gameplay, 37jili's records shall be the definitive source of truth for determining the outcome of any game round. 37jili is not liable for losses resulting from technical issues on the player's end, including but not limited to internet disconnections, device failures, or browser incompatibilities.
The following conduct is strictly prohibited on the 37jili platform. Engaging in any of the following may result in immediate account suspension, forfeiture of balances, and referral to relevant authorities:
All content on the 37jili platform — including but not limited to the website design, logos, graphics, text, software, game content, trademarks, and service marks — is the exclusive property of 37jili or its licensors and is protected by applicable intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the 37jili platform for personal, non-commercial gaming purposes only. You may not reproduce, distribute, modify, create derivative works from, publicly display, or otherwise exploit any content from the 37jili platform without prior written consent from 37jili.
37jili collects, processes, and stores personal data in accordance with our Privacy Policy, which forms an integral part of these Terms. By using the 37jili platform, you consent to the collection and processing of your personal data as described in the Privacy Policy.
37jili implements industry-standard security measures, including 256-bit SSL encryption, to protect your personal and financial data. We do not sell your personal data to third parties. Data may be shared with regulatory authorities, payment processors, and identity verification providers as required by law or as necessary to operate the platform.
37jili is committed to promoting responsible gaming among all Filipino players. We recognise that for some individuals, gaming can become problematic, and we take our duty of care seriously. The following responsible gaming tools are available to all registered players:
All responsible gaming tools are accessible from your account settings at any time. If you believe you or someone you know may have a gambling problem, we encourage you to seek support from qualified professionals and to make use of the resources available through PAGCOR's responsible gaming programme.
For more information, visit our dedicated Responsible Gaming page.
To the fullest extent permitted by applicable law, 37jili, its directors, officers, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the platform, including but not limited to:
37jili's total aggregate liability to any player in connection with any claim arising under these Terms shall not exceed the total amount deposited by that player in the thirty (30) days preceding the event giving rise to the claim.
Disclaimer: Gaming involves financial risk. You should only wager amounts you can afford to lose. 37jili does not guarantee any winnings and is not responsible for any financial losses incurred through the use of the platform. Past performance of any game is not indicative of future results.
37jili reserves the right to amend, update, or replace these Terms & Conditions at any time. When material changes are made, we will notify registered players via email or through a prominent notice on the platform. The updated Terms will take effect on the date stated in the notice.
Your continued use of the 37jili platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree with any changes, you must stop using the platform and may request account closure by contacting our support team.
These Terms & Conditions shall be governed by and construed in accordance with the laws of the Republic of the Philippines. Any dispute arising out of or in connection with these Terms, including any question regarding their existence, validity, or termination, shall be subject to the exclusive jurisdiction of the competent courts of the Philippines.
Before initiating any formal legal proceedings, you agree to first attempt to resolve any dispute with 37jili through our customer support channels. 37jili will make reasonable efforts to resolve disputes in good faith within a reasonable timeframe.
If you have any questions, concerns, or complaints regarding these Terms & Conditions, please contact the 37jili support team. Our customer support is available 24 hours a day, 7 days a week, including Philippine public holidays.
You may reach us by email at:
For responsible gaming support, self-exclusion requests, or account closure, please contact us through the same channel and our dedicated player protection team will assist you promptly.